Terms and Conditions

Effective Date:  02 August,2024

Welcome to Estate Mailer Pro. These Terms and Conditions ("Terms") govern your use of our website located at https://www.estatemailer.com ("Website") and the real estate CRM software as a service ("SaaS") provided by Estate Mailer Pro ("we," "us," or "our"). By accessing or using our Website and services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

1. Use of the Website and Services

1.1 Eligibility: You must be at least 18 years old and have the legal capacity to enter into these Terms to use our Website and services.

1.2 Account Registration: To access our CRM services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

1.3 Prohibited Conduct: You agree not to use the Website or services for any unlawful purpose or in a way that may harm or disrupt our operations or other users. Prohibited conduct includes, but is not limited to:

• Uploading or transmitting harmful code, viruses, or any other disruptive content.
• Engaging in fraudulent, deceptive, or malicious activities.
• Violating the intellectual property rights of others.

2. Services Provided

2.1 Service Description: Estate Mailer Pro provides a real estate CRM platform designed to help real estate professionals manage their leads, clients, and marketing campaigns efficiently.

2.2 Service Availability: We strive to keep our services available at all times but do not guarantee uninterrupted access. We reserve the right to modify or discontinue any part of our services without prior notice.

2.3 Fees and Payment: Our services are offered on a subscription basis, with payment due at the beginning of each billing cycle. Refunds are not provided, except as required by law.

3. User Content and Data

3.1 User Responsibility: You are solely responsible for the data and content you upload, submit, or transmit through our CRM platform. This includes client information, property listings, communications, and any other data related to your real estate activities.

3.2 License to Use Data: By submitting data to our platform, you grant us a non-exclusive, royalty-free, worldwide license to use, store, and process your data in connection with providing our services.

3.3 Data Security: We implement reasonable measures to protect your data from unauthorized access, loss, or disclosure. However, you acknowledge that no data transmission or storage system is completely secure, and we cannot guarantee absolute security.

4. Intellectual Property

4.1 Ownership: All content on our Website and within our CRM platform, including text, graphics, logos, and software, is the property of Estate Mailer Pro or our licensors and is protected by intellectual property laws.

4.2 Restrictions: You may not copy, modify, distribute, or use any part of our Website or services for commercial purposes without our express written consent.

5. Privacy and Data Protection

5.1 Privacy Policy: Your use of our Website and services is also governed by our Privacy Policy, which can be found [insert link to Privacy Policy]. Please review it to understand how we collect, use, and protect your personal information.

5.2 GDPR Compliance: If you are located in the European Economic Area (EEA), our data processing practices comply with the General Data Protection Regulation (GDPR). You have the right to access, rectify, and request the deletion of your personal data. To exercise these rights, please contact us at info@estatemailer.com.

6. Disclaimers and Limitation of Liability

6.1 No Warranty: Our Website and services are provided on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of our services.

6.2 Limitation of Liability: To the fullest extent permitted by law, Estate Mailer Pro shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our Website or services.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law principles.

8. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on our Website. Your continued use of our Website and services after any changes signifies your acceptance of the updated Terms.

9. Contact Us

If you have any questions or concerns about these Terms, please contact us at info@estatemailer.com.